Shipping and Returns
WOCA Cape Cod Return Policy
ALL REFUNDS ARE FOR UNOPENED, UNUSED PRODUCT ONLY, NOT SHIPPING COSTS.
Product has to be returned within 30 days after purchase.Product must be unopened, unused, in good and resell-able condition with original
package.All returned items are subject for inspection; we reserve the right to refuse any damaged or used items.PLEASE TAKE NOTE: The costumer is responsible for return shipping charges.We do not refund shipping charges.No credit is given for lost or returned packages and non returnable items returned to us will not be shipped back to the sender nor credited to their account.All refunds will be issued in the original form of payment minus a 20% restocking charge. Because of the hazardous material status of some WOCA Lyes, we cannot coordinate and accept returns for the following products: Antique Lye, Driftwood Lye, Softwood Lye.
WOCA Cape Cod Shipping and Delivery
WE DELIVER OUR PRODUCTS ONLY WITHIN THE U.S.
We ship the same business day on orders placed before 2:00 PM EST. We use Standard Ground Shipping Rates for all U.S. Deliveries.Delivery is usually within 2 to 5 business days once parcel has shipped within the contiguous U.S., 3-7 business days to Alaska and Hawaii.If you need to receive the items sooner, please select an expedited shipping option at checkout.